Subject to the Terms and Conditions provided, you are entitled to return products within thirty (30) calendar days from receipt for full price product and fifteen (15) calendar days from receipt for sale product.
To Process a return, just follow these simple steps:
1. Make sure the products have not been used, worn, washed, altered or damaged and that they have the identification tag with the disposable seal still attached.
2) Returned items must be accompanied with the original receipt which was included in the package sent to you.
3) Please contact our Customer Care via email – [email protected]
4) Customer care will provide you further details about return process
Please note the following in respect to returns:
- The products should not have been used, worn, washed, altered or damaged;
- Only yourperfectprice.com has the right to determine whether products are in their original condition;
- The identification tag with the disposable seal should still be attached to the products;
- The products should be returned in their original packaging.
All returned products will be checked by yourperfectprice.com, within five (5) working days from the time we receive the parcel and send you an email confirming acceptance of the returned products and the refund due to you. In the case of a denied return our customer service will notify you of the reason and the package will be returned to you. Please note that various payment providers have different processing times for refunds and it may take a number of working days for refunds to be processed back to your original form of payment.
Returns must be sent from the same country in which your order was placed. We will not be able to accept returns from different countries.